
Privacy Policy & HIPAA Compliance
Title: Privacy Policy
Effective Date: May 2026
Ideal Mental Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, idealmentalcare.com, or utilize our virtual psychiatric services.
1. Protected Health Information (PHI) & HIPAA: As a provider of psychiatric medical services, any personal health data you share with us is strictly protected under the Health Insurance Portability and Accountability Act (HIPAA). All clinical communication, intake documentation, and medical charts are housed entirely within ChARM EHR, a fully encrypted, secure, and HIPAA-compliant Electronic Health Record system.
2. Information We Collect: We collect basic contact information (Name, Email, Phone Number) that you voluntarily provide when submitting a contact form or requesting an appointment. We do not collect clinical data via our open website forms.
3. Sharing Your Information: We do not sell, rent, trade, or otherwise share your personal information or medical data with third-party marketers. Your data is only shared with your explicit written consent, or as strictly permitted or required by law (such as coordinating with your insurance panel or pharmacy).